BBB issues APB Regarding Text Messages, Bogus Charges

2/1/2012

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Saint Paul, MN -- February 1, 2012 -- The Better Business Bureau (BBB) of Minnesota and North Dakota has received a report of a text scam hitting the Twin Cities, which appears to lead to charges on the cellphone bills of consumers who receive them. Here's a copy of the text message people should be on the lookout for:

From: 99716 'TXTALTSNOW: You'll receive Entertainment Alts. $9.99/mo billed to cell; 3 msg/wk. Reply HELP for help, STOP to cancel. Msg&Data rates may apply.'

The individual in the metro area who received the text above didn't reply, but checked their cellphone bill and noticed they had been charged the $9.99 anyway.

These text messages first appeared in Western Michigan recently. A press release from the BBB of Western Michigan provided the following information to help identify these fraudulent text messages:
  • The cellphone statements of consumers who received the messages had different SMS (Short Message Service) addresses, including 60822, 55033, 36713 and 99716.
  • The messages appeared to originate from an entity named "Silicon Investments".
A line item in cellphone bills looked like this:

Silicon Investments:Alerts-55033_Gosspitext_ALT-12/23…..$9.99

After some investigating at www.smswatchdog.com and running the SMS text address 99716 through the system, it appears from consumer input there that:
  1. The SMS texts began in December and have continued into 2012.
  2. Many people are getting hit
  3. It's happening to multiple carrier services (Sprint, AT&T, etc)
  4. Replying STOP is a waste of keystrokes; you will likely still get charged
The best way to combat this scam: Call your mobile service ASAP and dispute the charges.

Equipment affected: The cell phone does not have to be a Smart Phone. It simply must be able to receive texts.

People who receive these text messages should also report them to the FTC at www.ftc.gov

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