BBB Focus Luncheon: "BBB Complaints 101"
by BBB Conciliation Services team
Thursday, February 9, 2012
11:30 a.m. - 1:00 p.m.
Cost - $15/person; Lunch provided
Learn more about the BBB’s complaint process and how it affects your business. Topics include: handling your first complaint, valid versus invalid complaints, responding to the BBB, rebuttals, how a complaint will affect your BBB rating, and complaint details.
Better Business Bureau
2706 Gannon Rd
Saint Paul, MN 55116
BBB Member Orientation & Networking Breakfast
Wednesday, February 22, 2012
9:00 - 10:30 a.m.
New and current Accredited Businesses are invited to connect with other local businesses and discover how to take advantage of all the great programs and services the BBB offers to help you build marketplace trust.
BBB St. Cloud Office (SCSU Welcome Center)
355 5th Ave S
St. Cloud, MN 56301
BBB Focus Luncheon: "The Nuts & Bolts of Loyalty Marketing"
by Paul Long, re:member Group
Thursday, March 8, 2012
11:30 a.m. - 1:00 p.m.
Cost - $15/person; Lunch provided
Discover what frequent flier programs prove: loyalty programs will give your company the best ROI on all of your marketing strategies. Increase your repurchase loyalty, service loyalty and overall profitability. Learn what the airline industry, the hospitality industry and the top auto dealers already know: loyalty programs can increase bottom line profitability up to 85%. Paul Long defines what customer loyalty programs are and why they are essential in today’s digital world. This seminar will give your organization the tools and know-how to develop a loyalty strategy that will increase your bottom-line profitability.
Tierney Brothers, Inc
3300 University Ave SE
Minneapolis, MN 55414
For more information, contact Mackenzie Kelley at 651-695-2482.
