BBB Tips for Hiring a Landscaper

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A lush, green lawn adds a lot to the appeal of any home. It's not only beautiful to look at, but also prevents erosion of the soil and can increase property values. The addition of a gazebo, a retaining wall or something as simple as paving stones can also give your property a whole new look. However, if you need to completely redesign your yard or if the scope of your project is beyond your comfort level, you may decide to hire professionals to do the work. 

As with any project, the Better Business Bureau suggests getting multiple estimates before selecting a landscaper. Remember, the least expensive option is not necessarily the best choice. On the other hand, be sure not to pay for services you don't need. Look closely at the proposals you receive; what are the estimates based on? Will the company offer a soil test and lawn analysis before beginning service?

Your estimate should include:
  • A written timeline, including a target completion date, as well as how often any maintenance service will be provided (typically how many days per month, and for how many months)
  • Specific monthly charges, including maintenance, fertilization, repairs and replacement of plant materials
  • Type of chemicals and nutrients to be used
  • The landscaping contractor you hire should be:
  • Currently holding required city and county business licenses
  • Insured and properly bonded
  • Able to furnish several current and past references with work samples
  • Able to provide a Certified Arborist and Certified Landscape Irrigation Auditor as a consultant or have one on staff
  • Knowledgeable about local watering ordinances
  • Knowledgeable about proper horticulture in your area
  • In good standing with the Better Business Bureau
Your maintenance program should include:
  • Proper plant maintenance, including fertilizing, pruning and winterizing
  • Removal of tree staking at proper time
  • Proper pruning techniques for specific plants or trees
  • Effective aerating, fertilizing and mowing techniques for grass
  • Use of appropriate pest and disease control
Your irrigation maintenance program should:
  • Maintain the irrigation system to meet individual plant needs
  • Include checks for properly functioning sprinkler heads
  • Repair damaged components or replace damaged components with identical parts
  • Adjust irrigation system to avoid runoff and watering sidewalks, walls and other paved areas
  • Maintain drip irrigation components and regularly flush filters and end caps
  • Develop proper irrigation schedules based on weather needs, soil conditions, micro-climate and plant types
  • Include the resetting of your irrigation clock to change with the seasons
For more helpful consumer tips, visit www.bbb.org/us/Consumer-Tips.

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